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How we see it

The overwhelming majority of problems arise when an organisation is unable to pay attention to the changes taking place in its external and internal environment. This lack of attention causes it to make ineffective, even counter-productive strategic choices. As key organizational players focus on the factors responsible for this, the organisation as a whole begins learning to learn.

When the focus is only on solving the immediate problem, the solutions tend to be specific to the issue. However, when an organisation also examines the process by which it approaches the problem-solving task, it learns crucial facts about itself. Such learning frequently prevents a whole class of similar problems from occurring. We assist organisations in this process of self-discovery through a range of structured and unstructured techniques.